Themeetingplace.com.au
Email Code Of Conduct Policy
1. INTRODUCTION
This Email Code of Conduct Policy ("Email Policy")
outlines our policies on email abuse and is in addition to
and supplements our Acceptable Use Policy ("AUP"),
and applies to email activities conducted by all participants
on or in respect of "The Meeting Place"(the "Owner")
"themeetingplace.com.au" site (the "Site").
All users of the Site's Internet based services (the "Services")
must comply with this Email Policy and the AUP, including
all participating commercial sites (the " Participants"),
those persons who access some of our Services via participating
sites but do not have member accounts or a direct commercial
relationship with the Owner/Site, as well as those individuals
who have accounts and access the dating services available
to such members via the Site (collectively, "Members").
As with our AUP, it is intended to help enhance the use of
our services by preventing unacceptable direct or indirect
use of our website and commercial infrastructure capabilities,
and prohibiting activities that may damage our commercial
reputation and goodwill, or that of our Participants and Members.
As such, any promotion of the Participant's site or conduct
in respect of that site in a manner which may adversely reflect
upon the integrity or security of the Site, shall not be permitted
in any form whatsoever. This Email Policy should be read in
conjunction with our terms of service agreements and other
policies.
2. VIOLATIONS OF SITE'S EMAIL POLICY
The Owner acknowledges that email communication is a true
strength and core component of the value of the Internet.
While the participants on the Internet maintain a legitimate
right to conduct email contact with their member base via
email campaigns, such activities must be properly conducted
strictly in accordance with all legal requirements, and in
strict compliance with the terms upon which the recipient
email addresses and other information was collected. All conduct
that violates law, regulation, or the accepted norms of the
Internet community, whether or not expressly mentioned in
this Policy, is prohibited.
As such, the following constitutes our Email Policy:
a. Improper Association. The Owner does not conduct unsolicited
email campaigns. With respect to email campaigns or programs
directly or indirectly initiated or conducted by Participants
(or which are conducted on their behalf or for their benefit)
(collectively, "Participant Mailings"), the Owner
will not tolerate in any way being endorsed by or associated
with any Participant Mailings without its express written
consent. In no event shall any such email or other campaigns
contain any reference in the "subject" or "from"
or "reply to" which may create or support any
implication that the Owner or another Participant site is
the initiator, originator or approver of such email or other
campaigns. In no event shall any party forge headers or
otherwise manipulate identifiers in order to disguise the
origin of any information transmitted promoting the Services,
or which is intended to promote a Participant site.
b. Spam. Participants and Members will not transmit any
chain letters, spam or junk email to other Participants
or their Members.
c. Breach of Third Party Policies. Using the Site's facilities
to engage in, or otherwise associating the Site in respect
of, activities that violate the Terms of Service of any
other Internet services provider is prohibited. For example,
sending unsolicited commercial e-mail promoting a Participant
site to the subscribers of any Internet or online service
provider that disallows unsolicited commercial e-mail (or
is otherwise conducted in such manner which is contrary
to that third party's internal policies) is prohibited.
The Owner reserves the right in its sole discretion to determine
whether duplicative or mass e-mail messages are "unsolicited."
d. Confirm Out-in Status. In respect of all Participant
Mailings, Participants who maintain bulk "opt-in"
email lists, or via third party marketing campaigns obtain
use or access to bulk "opt-in" email lists, must
have a method of confirmation of the actual subscriptions
to that list, and as to the actual "opt-in" or
consent to receive email communications from third parties
other than the owner of the list. Further, they shall be
able to provide that information as evidence when requested
by the Owner. At the discretion of the Owner, if no such
evidence is available, messages could be considered as unsolicited.
e. Ensure Email Lists Remain Accurate. In respect of all
Participant Mailings, Participants shall take proper steps
to effect the removal (or in the case of third party marketing
campaigns, ensure such parties shall cause the removal)
from their lists of email addresses that are undeliverable
and "bounce". Bounces are an indication that the
mail could not be delivered because the user does not exist,
no longer exists, or is unable to accept the email.
f. Ensure Accurate DNS. In respect of all Participant Mailings,
Participants shall take reasonable steps to maintain accurate
reverse-DNS information for the transmitting mail servers
to ensure prompt processing of email.
g. "Opt-Out" Removal From List. In respect of
all Participant Mailings, Participants shall ensure that
all mailings must have valid list removal instructions in
the text of every email. Removal instructions must be obvious,
clear, and easily understood - preferably a workable link
to a one-click unsubscribe mechanism located within the
email. If the removal process is via the "reply to:"
email address, the address to which the email is being sent
must be valid.
h. Tracking and Proper Origin. In respect of all Participant
Mailings, Participant shall ensure that newsletters or bulk
email are to be sent from a "valid" e-mail address.
The Participant shall require that the email initiator shall
not do anything that tries to hide or forge the sender of
the e-mail and sending site of e-mail, and that the "from"
e-mail address not be from a free service (e.g. hotmail,
yahoo mail, etc.). Lastly, email must be sent from the actual
senders domain (e.g. not root@localhost).
i. Legal Compliance. In respect of all Participant Mailings
or other programs, the Participant shall ensure that such
program and the content of the email (including subject
lines, etc.) shall satisfy all specific local, state or
federal requirements applicable in the jurisdiction in which
such program is conducted.
j. Alternate Means to Respond. In respect of all Participant
Mailings, Participants shall ensure that all e-mail must
have a valid non-Internet (phone number, snail mail address,
etc.) contact in the text of every email. If this is not
available, there must be a direct link in the text of the
email that is directed to such information on the initiating
organization's web page.
k. Implement Proper Practices. In respect of all Participant
Mailings, Participants shall ensure that adequate controls
are implemented in respect of third parties conducting the
actual email to ensure that the above requirements are adhered
to and satisfied. Such controls may require that all creatives
must be approved by the Participants, and should require
that the sending party be subject to covenants to adhere
to the above requirements in respect of any email campaigns
conducted.
Despite all of these precautions and policies, there remains
the possibility that an email will be sent to a person (or
a list of people) who will view the email received as un-welcomed
solicitation or unwanted email. In some cases this may be
due to a misunderstanding between our Participants, their
third party contractors, and the recipient. In other cases
this may be due to an abuse of our email policies.
As a first step, we encourage email recipients to first
consider if they are indeed part of the "opt-in"
email list that this publisher has used. If not, then please
follow up with the Participant in respect of which an email
was sent, and use reasonable efforts to obtain satisfaction
from that party. As a final resort, and in light of these
potential problems, a special email box has been reserved
for reporting improper mail and Site Email Policy abuse.
The Owner requests that anyone who believes that there is
a violation of this Email Policy direct the information
to Director-Abuse Department, at: abuse@relationshipexchange.com.
Further details as to how to report abuse, and the materials
to be provided, are contained in our companion Acceptable
Use Policy.
3. REVISIONS TO THIS EMAIL POLICY
The Owner reserves the right to revise, amend, or modify
this Email Policy, our AUP or Internet Service Agreement
and our other policies and agreements at any time and in
any manner. Notice of any revision, amendment, or modification
will be posted on our website, and shall be deemed to be
effective upon such posting (without the requirement to
bring the existence of a change or the content of the specific
changes to the attention of the Participants or the Members).
If you have any questions about the AUP and this Email Policy,
do not hesitate to contact us via email, at: abuse@themeetingplace.com.au.